- How do I order from the LRC?
- What types of resources are available at the LRC?
- What is the Learning Resources Credit Allocation (LRCA)?
- What is the Early Order Discount (EOD) Program?
- Is my credit card secure when I place an order?
- What are the benefits of becoming a Registered Customer with LRC Online Services?
- Do I need to become a Registered Customer with LRC Online Services to access the services for students with visual impairments?
- How do I request resources and equipment for students with a visual impairment?
- How do I return resources to the LRC?
- How do I return resources and equipment borrowed for a student with a visual impairment?
- What is the LRC's Shipping and Handling policy?
- What is the Special Order Service?
- HST Frequently Asked Questions for British Columbia and Ontario Customers
- More information can also be found in Business & Ordering Info.
- How do I order from the LRC?
For detailed instructions for searching and online services, check out our Online Help or E-Mail lrccustserv@gov.ab.ca.
Click here for further information.
- What types of resources are available at the LRC?
- Alberta Education authorized resources
- Alberta Education publications
- Resources to support Distributed Learning/Apprentissage réparti
- General learning resources (i.e. maps, atlases, dictionaries, etc…)
- Alternate format (audio, braille, electronic text and large print) materials and specialized equipment on loan for students with visual impairments
- Audio resources for students with perceptual disabilities
- What is the Learning Resources Credit Allocation (LRCA)?
The LRCA is a credit allocation administered by Alberta Education that assists eligible Alberta school authorities to enhance learning programs for Grade 1 - 12 students. Eligible schools can apply the LRCA towards 25% of their purchases at the LRC. For more information, click here or contact Toby Donovan.
- What is the Early Order Discount (EOD) Program?
The Early Order Discount (EOD) program is a savings opportunity offered during January 1st through May 15th. The EOD program is the result of cooperation between the Learning Resources Centre and several Canadian Educational publishers.
The LRC and participating educational publishers offer discounts on thousands of learning resources ordered during this period. Early Order Discount purchases are delivered prior to the beginning of the school year.
- Is my credit card secure when I place an order?
The LRC uses a VeriSign ® Global Server ID from Soltrus to provide authenticated, 128-bit encryption technology for online commerce. Users visiting our site can submit credit card numbers or other personal information to the site through their Web browser, with assurance that they are really doing business with the LRC (and not an impostor) and that the information which they are sending can not be intercepted or decrypted by anyone other than the LRC.
- What are the benefits of becoming a Registered Customer with LRC Online Services?
LRC Online Services is so much more than just online ordering. Whether or not you're responsible for ordering learning resources, our Online Services are available to you 24/7. Click here
to get a VIP Tour of LRC Online Services.
- Do I need to become a Registered Customer with LRC Online Services to access the services for students with visual impairments?
Alberta schools accessing services for students with visual impairments are not required to become a Registered Customer. For more information on the registration process for students with visual impairments, click here.
- How do I request resources and equipment for students with a visual impairment?
Click Find A Resource on the navigation bar and select the SSVI Catalog. For detailed instructions for searching and requesting, refer to the SSVI Catalog Tutorial, check the Online Help, or E-Mail lrccustserv@gov.ab.ca.
- How do I return resources to the LRC?
Fill out the Return Request
and fax/mail to LRC. Once your return is authorized, LRC will call or fax you with a Return Number and instructions on returning the resources.
For more information on returning purchased resources to the LRC, click here.
- How do I return resources and equipment borrowed for a student with a visual impairment?
For detailed instructions, visit our Online Help or E-Mail lrccustserv@gov.ab.ca.
- What is the LRC's Shipping and Handling policy?
For LRC's Shipping and Handling policy, Click here.
- What is the Special Order Service?
The LRC can source and price learning resources that are not currently listed in our Resources Catalog. A Special Order is a request for a resource that the LRC does not list in its Resources Catalog for sale to Alberta or BC schools. If you represent a registered Alberta or BC school or school authority, and the resource you need is a current educational item of a type that the LRC would normally list, you can place a request for the resource through our Special Order Service. For more information, click here.
- HST Frequently Asked Questions for British Columbia and Ontario Customers.
Click here to view HST Frequently Asked Questions for British Columbia and Ontario Customers
- How do I order from the LRC?
